Shipping Zone and Fees
Normally, your order will be directly dispatched from the warehouse near your location. Occasionally, if the warehouse near you runs out of inventory, we will ship your parcel directly from China to fulfill your order.
The delivery time for items is as follows: (only for the items purchased directly on Haiboxing.net)
| Shipped to | Processing Time | Shipping Time | Shipping Fee |
| US | 1 -2 Business day | 3-8 Business days | Free (excluding remote locations, and the charge rates based on the distance) |
| EU | 1 -2 Business day | 3-15 Business days | $10-$30 |
| Other countries and regions | 1 -2 Business day | 3-15 Business days | $10-$30 |
*Delivery Time= Processing Time + Shipping Time
*For policy reasons, we do not support filling in PO Box addresses or military addresses.
*Note: Due to policy constraints, our logistics company is unable to provide delivery services to the following countries, primarily including Ukraine/Israel/Åland Islands/Belarus/Faroe Islands/Guadeloupe/Guernsey/Isle of Man/Jersey/Moldova/Svalbard & Jan Mayen/Bosnia & Herzegovina.
Taxes and Duties
The purchase price does NOT include import duties, VAT, and other taxes and fees.
Frequently Asked Questions
Q: Can I change the shipping address of my order?
A: Orders can be edited or canceled only before the shipment via our customer support team ：support@Haiboxing.net.
Q: The logistics track has not been updated after shipment. What should I do?
A: If the logistics track has not been updated after 7 days, please contact us. If within 7 days, please wait patiently.
Q: Why did I only receive half of my order?
A: We might have divided your order into several packages. Perhaps slow trucking causes the speed to be out of sync. Please wait 7 days and contact us for logistic tracking.
Q: I received an email about the shipment being delivered, but nothing arrived. What should I do?
A: It is recommended that first you call the local post office to confirm and check the surrounding environment again for parcels. Please contact us, we would love to help you.